Loan Modification Frequently Asked Questions

• Q: Can you help unemployed homeowners?
• A: No. You will need a source of income to qualify for a loan modification.


• Q: Do I need to be delinquent or behind on my mortgage?
• A: No, but it will make things easier. Loan modification is meant to help people in financial hardship, and banks are more willing to help borrowers in trouble.


• Q: Do you have any preferred lenders?
• A: We work with all lenders, but the results vary with each one. The results depend not just on your lender, but also the specifics of your case.


• Q: Are all lenders willing to negotiate with you?
• A: Yes. Our team has established contacts at all major lending institutions. These relationships have saved our clients millions of dollars in successful loan modifications.


• Q: Can you help me with properties that I'm not living in or currently renting out?
• A: Yes.


• Q: What do you look for in clients?
• A: We can help anyone in financial trouble, but certain conditions can make our job easier. Ideal clients are those who:
  • are already in foreclosure
  • have received a notice of default
  • have an adjustable-rate mortgage that has already increased
  • have negative amoritization loans
  • are experiencing financial hardship due to bad loans or predatory loans


• Q: What disqualifies a client from your program?
• A: We cannot help people who have no source of income or have no proof of hardship.


• Q: Is it too late to help clients who have received a Notice of Trustee sale?
• A: Definitely not! Star Loan Mods can prevent foreclosure up to a few days before the actual transfer sale date. However, if you are thinking of getting help, please don't wait until you have received a notice of sale.


• Q: What interest rates can I expect after a loan modification?
• A: The results vary from case to case, but most of our clients have gotten interest rates between 2.5% and 5.5%. We have also successfully negotiated and shifted to a 30 to 40-year fixed rate mortgage.


• Q: Will my lender need other documents (such as credit scores) to assess my application?
• A: Besides the pay stubs and tax forms, some lenders will ask for at least two months of bank statements. But that is strictly to determine your income. Credit scores are never used for qualification.


• Q: Do I need to pay my attorney’s services in advance?
• A: Yes. You are paying for legal representation. It works as a legal retainer, as it does for any legal service. However, we do offer payment plans.


• Q: How do I pay?
• A: You can pay with bank transfer, money order, cashier's check, or personal check.